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Your Employees Know How They Want To Collaborate — It’s Time To Trust Them
To succeed in today’s ultra-connected business world, organizations need to share information in real-time across internal and external teams. From the days of the Pony Express, organizations have lived and…
What’s Stopping You From Letting Your Employees Collaborate How They Want?
Ever since services like Internet Relay Chat, Prodigy and America Online became popular in the 1990s, online chat and instant messaging have become increasingly important in facilitating communication. It makes…
The Conversational Enterprise
Advances in cognitive technologies are making it possible to provide more accurate and relevant automated dialogues, giving rise to an increased use of chatbots for enterprise and B2B applications By Farzin…
It’s time to ask ‘What can collaboration technology do for me?’
As the market for real-time communication and collaboration services emerged more than a decade ago, there was a heavy focus placed on the technology that powered each platform. Everyone was…
How you forget to breathe when checking your email, and other email pitfalls
There’s no denying the fact that virtually all of today’s business professionals rely heavily on email to do their jobs. But precisely how much time they spend in their inboxes…
Despite Their Popularity, Most Enterprises Haven’t Adopted Team Messaging Services Yet. Here’s Why.
So, you’ve undoubtedly heard of the rise of a new crop of messaging and collaboration apps. While the look, feel and functionality of these newcomers are all different, their underlying services were built…
How UC vendors should approach the modern workplace
In order to ensure the most optimal experience for their customers, UC vendors would be wise to consider integrating middleware into their platforms. Why? To allow their customers the ability…
How the Rapid Pace of Technology and Mobility Are Changing the Nature of Workplace Collaboration
Prior to the rise of cloud computing, mobile devices and lightning-fast networks, most folks who spoke about collaboration in the workplace focused on a single avenue: the desktop. Now, thanks…
What Are The Three Main UC and Team Collaboration Federation Types?
Many of today’s workers find themselves collaborating with their external business partners on a regular basis. In fact, many of these individuals work with their partners more frequently than they…