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Announcing NextPlane’s “Innovator of the Month 2020” Award

We are incredibly excited to announce the launch of NextPlane’s new customer recognition award: Innovator of the Month 2020! The “Innovator of the Month” award is intended to place a spotlight on IT pros and technical heroes at our customers’ companies to highlight how they’re using NextPlane’s ConverseCloud to boost…

200 Patents in 100 Days: TalkDesk May Be The Next Big UC Brand

The TalkDesk brand recently announced that they were successful in getting 200 patents filed in 100 days. This is a huge achievement if you ask. Worth mentioning is the fact that most of the patents were concentrated on the artificial intelligence capabilities of this cloud contact center. TalkDesk is breaking…

The Interoperability Challenge of Video Call and Conferencing

Video call and conferencing have proven to be very indispensable for unified communication in the business scene. This may be so, but it also comes with its own baggage, well, more like restrictions. To be a bit fair, there is hardly any technology without a challenge or two. However, the…

5 UC Trends That Will Transform the Industry in 2020 and Beyond

The year 2019 was indeed a year of great transformations in the unified communications landscape. It saw increased efficiencies in collaborations and customer/employee experience. AI took a center spot and cloud-based communications were on the rise. UC vendors were at the top of their game, deploying tools that delivered tremendously….

How To Make Microsoft Teams and Yammer Work For You

Have you ever been caught between two things? One where you have to make a decision from two awesome choices and it becomes a dilemma. Or, maybe, in the end, you realized that you didn’t have to choose at all and, that both choices could work together to be the…

Salesforce Einstein Voice: The Review

In a world where the cravings for Artificial Intelligence has been the most attention dragging tool. The new Einstein Artificial Intelligence product has been admitted as the present world’s best customer relationship management( CRM). The company has had other software developers such as IQ, predictions and other expertise. Business owners…

Over 100,000 End Users and Growing, What VoIPstudio is Getting Right

As at the last count, VoIPStudio has over 100,000 End-user and counting. Having awarded by the Internet Telephony Service Provider’s Association(ITSPA) in 2019 as the best VoIP service provider. The company is powered by Zapier integration and automation and Zoho CRM technology and other world-class analysts.  VolPstudio software is compatible…

Many UC Professionals May be Job Hunting Early 2020

With the incessant layoffs late 2019 in the Unified Communication space, it will not be surprising if more UC professionals are out of job in 2020. Reports also show that the BlueJeans experienced a reduced amount of job. The reasons are still unknown but this job update has been very…

Facebook Portal Adding Interesting Features

Facebook Inc. launched a brand of smart displays called Portal devices. Then, it was just the Facebook Portal and the Facebook Portal Plus. The Facebook Portal operates a smart video calling on a 10” HD display, which measures 7.3 in height, 10.23 in weight, and 5.56 inches in depth. While…

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