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Getting The Best Out Of Video Calls: Troubleshooting Tutorials

At least once in a lifetime, people had had difficulty in communication especially during a video call. Either it’s a WhatsApp video call or video conferencing platforms for business communications, these issues persist from time to time. In most cases, the call disconnects or the image quality is noticeably low….

Overcoming UC Performance Downtime and the Real Cost Of UC Downtime

Have you experienced or are you currently battling a UC performance downtime? In a performance downtime, all UC channels are not up and running. Your Phones, emails, website, instant chat, video conferencing etcetera are not functional. Communication with customers is prevented and your team is restricted to face to face…

A Full Glossary of Unified Communication Encyclopedia

It is true that unified communications are the present and future of business interactions. This technology comes with many terms that users need to be familiar with. This post gives a comprehensive list of unified communications related terms you ought to know. The terms are in alphabetical order for easy…

5 Trends Shaping Conference Room Design Of The Future

Businesses have approached the digital era and are operating via online collaboration of teams. The fact, however, is that face-to- face meetings are still invaluable.  Most managers spend not less than 35% of working hours at meetings. Surveys have shown that many managers have reservations about these meetings. It is…

Poly Elara 60 Series: The Microsoft Teams Mobile Phone Review

It has been reported that while 43% of employees are office-based, 30% use smartphones for business. Studies have also shown that the use of mobile phones increases workers’ productivity. Businesses that encourage actively mobile workers are constantly seeking innovations for greater efficiency. That’s where the Plantronics (Poly) Elara 60 series…

Why Unified Communications Fail And How To Avoid It

The moment businesses identified unified communications as the solution to the challenges that plagued workplaces, the platform witnessed a mass adoption. Lots of companies have experienced noticeable savings and their value has increased significantly.  Unified communication is unique and as a tool with great functionality for all sizes of business,…

The End of Skype for Business Online: Where Does This Leave Users?

By now, enterprises are likely aware that Microsoft is retiring Skype for Business Online, its enterprise workhorse, on July 31, 2021. As our blog post outlined, companies with subscriptions to Office 365 can continue to use Skype for Business Online and invite users for the foreseeable future. However, to aid…

The Secrets of Effective Collaboration with a Remote Team

Today’s workplace is becoming more global and virtual. More people are choosing to work remotely, especially in highly developed countries such as the United States and Europe.  Since virtual teams are on the increase, a new kind of leadership and management approach is therefore required. This would give room to…

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