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Building Better Smoke Signals — What Tomorrow’s Collaboration Tools Will Look Like
Mainstream team collaboration platforms like Slack and Microsoft Teams, as well as newcomers like Monday.com, have permeated their way into modern office culture. Perks like instant messaging, channels, video conferencing, and file sharing are second nature to today’s workforce, and a good portion of companies are beginning to shun legacy…
IT, Pay Attention: Team Collaboration Platforms are Rising in Popularity
Increasingly, new Team Collaboration (TC) platforms like Slack and Facebook Workplace are overrunning the enterprise collaboration ecosystem. Sure, legacy UC platforms are still in use, but the new cohort of TCs is quickly asserting itself as a serious presence in the market that isn’t going anywhere anytime soon. In fact,…
Your Employees Know How They Want To Collaborate — It’s Time To Trust Them
To succeed in today’s ultra-connected business world, organizations need to share information in real-time across internal and external teams. From the days of the Pony Express, organizations have lived and died by their ability to communicate. Managers have realized the importance of enabling a free flow of data and correspondences…
What’s Stopping You From Letting Your Employees Collaborate How They Want?
Ever since services like Internet Relay Chat, Prodigy and America Online became popular in the 1990s, online chat and instant messaging have become increasingly important in facilitating communication. It makes sense: At that time, the technology was truly transformative. It allowed users to converse with their friends and family members…
The Conversational Enterprise
Advances in cognitive technologies are making it possible to provide more accurate and relevant automated dialogues, giving rise to an increased use of chatbots for enterprise and B2B applications By Farzin Shahidi, CEO, NextPlane Over the last year, several organizations have launched chatbots for all kinds of niche services — from software applications…
It’s time to ask ‘What can collaboration technology do for me?’
As the market for real-time communication and collaboration services emerged more than a decade ago, there was a heavy focus placed on the technology that powered each platform. Everyone was always talking about what this vendor was doing or what that vendor was up to. But that’s all changing, according…
How you forget to breathe when checking your email, and other email pitfalls
There’s no denying the fact that virtually all of today’s business professionals rely heavily on email to do their jobs. But precisely how much time they spend in their inboxes might surprise you. According to a recent report cited by Reuters, the average U.S. worker spends more than three hours of each…
Despite Their Popularity, Most Enterprises Haven’t Adopted Team Messaging Services Yet. Here’s Why.
So, you’ve undoubtedly heard of the rise of a new crop of messaging and collaboration apps. While the look, feel and functionality of these newcomers are all different, their underlying services were built for the same reason: to accelerate collaboration and decision-making processes, thereby boosting team productivity. But despite all the buzz team…
How UC vendors should approach the modern workplace
In order to ensure the most optimal experience for their customers, UC vendors would be wise to consider integrating middleware into their platforms. Why? To allow their customers the ability to communicate with any client they want on their computers or mobile devices, and still be able to connect with…
How the Rapid Pace of Technology and Mobility Are Changing the Nature of Workplace Collaboration
Prior to the rise of cloud computing, mobile devices and lightning-fast networks, most folks who spoke about collaboration in the workplace focused on a single avenue: the desktop. Now, thanks to the rise of mobility, the definition of workplace collaboration is changing. Today, collaboration is defined differently than just having…