Competitive Comparison

The ability for workers to collaborate in real time with both their internal and external business partners is an essential ingredient for success in today’s fast-paced digital world.

Since 2007, NextPlane has focused on facilitating seamless business-to-business collaboration both within and across enterprises, engineering cutting-edge solutions that enable end users to communicate with their internal and external business partners in real time.

Because the need for federation is so pronounced, it shouldn’t come as a surprise that some big-name players have recently entered the market. But while solutions like the AT&T Federation Service and the UC vendors’ XMPP Gateways allow some basic federation features—like the ability for users to exchange instant messages and presence information across disparate UC platforms—they leave much to be desired.

With that in mind, let’s take a look at the similarities and differences among the NextPlane UC Exchange, the AT&T Federation Service and the UC vendors’ XMPP Gateways, as outlined in the attached table.

NextPlane UC Exchange Against Competitors

  • UC Directory. With a directory of 450 member organizations, the NextPlane UC Exchange service is the world’s fatest-growing community of federation-ready businesses. What’s more, the service is deployed through the cloud, so you won’t have to worry about installing any new on-premises equipment to facilitate real-time B2B UC collaboration.
  • Scalability. More than 500,000 unique users send over 1 billion messages across upwards of 1,000 federated domains each month through the NextPlane UC Exchange service. Compare that to UC vendors’ XMPP Gateways which can only handle less than 1,000 federated users at any given time.
  • Voice and Video. In addition to IM and Presence Federation, NextPlane UC Exchange customers can benefit from voice and video collaboration regardless of underlying UC platforms.
  • nCore Federation. nCore enables users to quickly and securely collaborate with ANY external colleague, irrespective of their unified communications platform and without the partner needing to setup UC federation. nCore offers a pain-free alternative to the challenges of establishing UC federation.
  • AOL AIM Federation. NextPlane is the exclusive provider of UC federation for AOL Instant Messaging (AIM) service. The NextPlane UC Exchange Federation Service provides a secure, reliable and scalable federation service between AOL’s AIM, and Microsoft Skype for Business, Lync 2013 and Lync 2010, as well as IBM Sametime.
  • Advance Routing. NextPlane’s UC Exchange service addresses the complexities involved in managing multiple UC platforms within the same organization with Intra-domain Federation, Single Domain Routing, and Single Aliasing or Multi-aliasing.
  • Management Portal. NextPlane allow UC admins to provision UC domains, send and receive federation requests, manage policies and disclaimers and access reports and analytics via a comprehensive management portal.
  • Security. NextPlane UC Exchange takes security very seriously. In addition to offering TLS support, UC Exchange is the only authorized Cisco partner that can offer TLS support for Cisco WebEx Messenger; certificate revocation support and SASL support (military-grade encryption). NextPlane UC Exchange allows only authorized federation traffic to members UC domains.
  • Privacy. The NextPlane UC Exchange does not store messages or record calls, so customers don’t have to worry about sensitive corporate data being accessed by unauthorized individuals.
  • Platforms. The chart speaks for itself: The NextPlane UC Exchange supports virtually all UC platforms, including Microsoft Office® 365, Skype for Business, Lync 2013 and 2010, OCS 2007 R1 and R2; Cisco WebEx Messenger, Unified Communication Manager IM and Presence Service, and Jabber XCP; IBM Sametime; Unify OpenScape®; Broadsoft UC-One®; GENBAND EXPERiUS; and OpenFire.

  NextPlane
UC Exchange
AT&T UC
Federation Service
Microsoft XMPP
Gateway
UC Directory
Federation-ready Members Directory Tick Tick  
Customers 250 Less than 5 n/a
Pricing Starts @ $2.00
per user/month
Starts @ $4.99
per user/month
Free
Deployment model Cloud-based Cloud-based On premise
Scalability
Unique users per month 500,000 No Data 250
Number of federated domains 1000+   Up to 3
Number of messages per month 1 billion   n/a
Services
IM and Presence Federation
Presence Tick Tick Tick
Enhance Presence Tick
Custom Status Tick
User Tagging Tick
Chat Tick Tick Tick
Multi-user Chat Tick
Is-Typing Tick
V-Cards Tick
Multi-client Support Tick Tick
Mobile Client Support Tick Tick
File Sharing and Desktop Sharing
File Sharing Tick
Desktop Sharing Tick
Voice and Video Collaboration
Place a Call Tick
Receive a Call Tick
Call Control Support Tick
Mobile Client Support Tick
Advance Routing
Intra-domain Federation Tick Tick
Policies and Disclaimers
Policies Tick Tick
Disclaimers Tick
nCore Federation
Online Status Tick
Chat Tick
Group Conversation Tick
Voice and Video Calling Tick
Profiles and Avatars Tick
Location Sharing Tick
AOL AIM Federation
Presence Tick
User Tagging Tick
Chat Tick
Is-typing Tick
Management Portal
Provisioning UC Domains Tick Tick
Sending Federation Requests Tick Tick
Receiving Federation Request Tick Tick
Managing Policies and Disclaimers Tick Tick (policies only)
Reports and Analytics Tick Tick
Security
TLS Support Tick Tick Tick
TLS Support for Cisco WebEx Messenger Tick
Certificate Revocation Support Tick Tick
SASL Support (Military-grade Encryption) Tick
Authorized Traffic Only Tick Tick
Privacy
Message Content Retention No No No
Call Recording No No n/a
Platforms
Microsoft Office 365 Tick Tick n/a
Microsoft Lync 2013 Tick Tick Tick
Microsoft Lync 2010 Tick Tick Tick
Microsoft OCS 2007 R1 Tick Tick
Microsoft OCS 2007 R2 Tick Tick Tick
Cisco WebEx Messenger Tick
Cisco UC Manager IM and Presence Service 10.x Tick Tick
Cisco UC Manager IM and Presence Service 9.x Tick Tick
Cisco UC Manager IM and Presence Service 8.x Tick Tick
Cisco Jabber XCP 5.4 or Above Tick
IBM Sametime 8.x Tick
IBM Sametime 9.x Tick
Unify OpenScape® Tick
Broadsoft UC-One® Tick
GENBAND EXPERiUS Tick
OpenFire Tick
eJabberD Tick