Melissa Abramson
AUTHOR: Melissa Abramson
Sep 29, 2020 - 8 min read
Microsoft Ignite 2020 Teams Updates

Microsoft Teams Updates at Ignite 2020: What’s New

Microsoft just wrapped up its first-ever digital Ignite conference. At this annual event, the company has presented plenty of announcements around Microsoft Teams for tech leaders and the community. In this blog, we will highlight the most significant Microsoft Teams announcements from Ignite 2020 for you to stay updated with the most remarkable features to be enrolled in Teams this year.

Major Microsoft Updates by Categories:

  • Meetings
  • Meeting rooms
  • Calling
  • Chat and Collaboration
  • Integrations
  • Security and compliance


New Together mode scenes

Together mode scenes in meetings help participants to feel closer together even when working remotely. With new Together mode scenes coming this year, users can style up team meetings with a variety of settings that can help set the mood and create a unique experience for your meeting, whether it is a bar, an auditorium, or an outdoor location.

Image source: Microsoft

Custom layouts

Custom layouts in presentations is another update coming up later this year.  This feature enables presenters to customize how content displays for participants during a meeting. So, when a presenter shows slides, the other participants of the meeting will be able to see the presenter’s video feed layered on the top of the presentation they are talking about.  

76Image Source: Microsoft

Breakout rooms

This update to be enrolled in October this year will allow meeting participants to gather in smaller rooms for brainstorming sessions or workgroup discussions. Participants will be able to switch in between rooms, close or create new rooms if needed, and create announcements for the whole team to bring them to the main meeting.  

Image Source: Microsoft

Meeting recap

The new useful update enabling meeting recaps is going to be released later this year. This update will include the meeting recording, shared files, chat, and more in the Chat tab and in the Details tab for each meeting. The recap feature will also be available in the Outlook calendar in the event details.

Image Source: Microsoft

Webinar registration and reporting

For better meetings management, the new update with webinar registration and reporting will come out soon. After users register for a meeting, they will get a sequence of email reminders, which will make it easier to manage the attendance of your virtual events. After each session, users will get detailed reports to understand the level of meetings’ engagement better. These features will come out by the end of this year.   

Image Source: Microsoft

Meeting Rooms

Microsoft Teams Panels

In the beginning of 2021, Microsoft Teams will start supporting new categories of devices. The new tablets from Crestron and Yealink are offered to establish outside of the meeting rooms in office buildings and will give the ability to book meeting rooms, check their availability, and view upcoming reservations. Also, these devices will allow you to check floor plans and book other rooms through the ‘Nearby Rooms’ feature.

Image source: Microsoft

Deploy Two Free Microsoft Teams Rooms

Another beneficial update was announced at Ignite 2020. Now the Microsoft Teams users are enabled to have two Microsoft Teams Rooms for FREE. Even more – Microsoft with their specialized rooms partners will help customers to deploy these meeting rooms at zero cost! Learn more about this offer via the link.


New Calling Experience

The user experience of Microsoft Teams continues improving and this year you’ll see a bunch of enhancements in calling feature. These enhancements will include a streamlined view of your contacts, calling history, and voicemails all-in-one. The new experience allows performing the most frequent call-related actions just in one click.

Image source: Microsoft

Collaborative Calling

With this new calling feature, you will be able to connect a call queue to a channel in Teams. Collaborate and share info within the track when being on calls in the queue. Teams admins can also connect the call queues to specific channels so team owners can manage the settings.

Image source: Microsoft

New Calling Plan Countries

Microsoft Teams is expanding the list of the Microsoft Teams Plan countries on October 1st, 2020. The new countries added to the list include Switzerland, Austria, Denmark, Portugal, Italy, and Sweden. Learn more about your country and regional availability for Audio Conferencing and Calling Plans via the link.

Chat and Collaboration

Teams Templates

The next long-awaited update Is Teams Templates. This update allows to make templates of your teams’ structures, attach the needed apps to each of them, and easily scale your organization’s best practices across the company. You can choose from a pre-built business scenario or create your own ones. Each template includes the pre-defined set of channels, apps, and guidance.  Learn more about this feature and check the available sets of Teams templates here.

Image source: Microsoft

Info pane, Pinned posts, and “New Conversation” button in Channels

Some changes to the channels information pane that has been already enrolled earlier this year. You might already notice them – a summary about channel active members, important pinned posts, and important information attached to each channel. Additionally, Microsoft added a prominent ‘New Conversation’ button to the bottom of each channel to quickly start a new channel conversation.  

Image source: Microsoft

New search capabilities

Microsoft Teams updated the search functionality to make it intuitively easier to find all the activities, files, people, and answers you may need. The search results will be based on the people and content you engage the most in Teams and also in Microsoft 365 services.

Image source: Microsoft

Increase to team membership

The number of team members per individual plan is going to increase again! Currently, it counts 10K members, but later this year the number of free members is going to be 25K per one individual plan!   

Microsoft Lists in Teams

Earlier in September this year, Microsoft released the Microsoft Lists app in Teams. Lists help in tracking patients, loans, issues, assets, routines, contacts, inventory and more using customizable views and smart rules and alerts to keep everyone from your team in sync. The latest update offered by a company adds lists to a separate tab to make the user experience even better.


SharePoint home site in Teams

Microsoft bought intranet directly to Teams through the new home site app. With this update of the integration of the SharePoint home site in Teams, employees can easily access an intranet without leaving your collaboration space! The app will be available later this year and includes multi-level navigation to teams, communities, and other resources; customizable branding, naming, and even more. To learn more and see how it can be configured, check out this Ignite video: Architecting your intelligent intranet with SharePoint global navigation, hubs, and site designs.

Image source: Microsoft

Security and Compliance

Customer Key Support

Customer Key support is coming to Microsoft Teams! Now you’ll be able to keep data safe by adding a layer of encryption using your own keys for Teams. This is very similar to the offerings in Exchange Online, SharePoint Online, and OneDrive, and you can expect to see this in public preview before the end of the year!

Microsoft Graph API for Teams Export

Available for public preview now, the Teams Export API allows exporting Teams messages (both personal messages and group chats) along with attachments (file links and stickers), emojis, GIFs, and user mentions. For many companies, the Enterprise Information Archiving (EIA) for Teams is critical. It meets retention, indexing, eDiscovery, classification, and regulatory requirements, and this API will only help make things more easily digestible. Learn more about the new API via the link.

These were just the highlighted updates presented at Ignite 2020 Part 1 we found the most interesting as for the community of Microsoft Teams users. Also, Microsoft has added a second Ignite IT pro event, slated for early 2021, to its conference calendar, so there will be more updates from the company coming soon. Stay tuned!

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