NextPlane customers now can place secure voice and video calls to their partners regardless of their UC platforms
Sunnyvale, Calif., January 26, 2014 – NextPlane, the leading provider of B2B UC Collaboration and Federation Services, announced the availability of UC Exchange Voice and Video Collaboration Service for enterprise customers that want secure business-class voice and video collaboration with their partners—without having to switch to a third-party service.
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Though real-time communications such as presence and instant messaging have undoubtedly transformed the business world, the majority of chat sessions inevitably escalate into voice or video calls. After all, we communicate more effectively when we can see and hear each other.
While click-to-chat has allowed business partners on disparate UC platforms to take advantage of presence and instant messaging for quick real-time communication, the interoperability that allows these workers to take advantage of click-to-call or click-to-video hasn’t yet been available.
“With a click of a button, NextPlane customers are now able to easily escalate their federated chat sessions into secure voice or video calls—technology that will certainly transform B2B UC collaboration,” says Farzin Shahidi, CEO of NextPlane. “And this is all accomplished without having to switch to or install any third-party products or services.”
Using the UC Exchange Voice and Video Collaboration Service, users can easily place or receive voice and video calls to and from any federated contacts right from their UC client. Moreover, workers can easily escalate chat sessions with federated colleagues into voice or HD-quality video calls. As a result, users do not have to search directories to find colleagues, and they aren’t forced to use unsecure public services such as Google Hangouts or Skype in order to collaborate. In addition, federated contacts don’t have to subscribe to the service or download a plug-in to receive these calls.
NextPlane UC Exchange Voice and Video Collaboration Service leverages several key technologies—including patented UC federation, video transcoding and WebRTC—to bring this service to market.
Using this unique approach, the UC Exchange Voice and Video Collaboration Service requires no specialized hardware or plug-ins to download or install, and it supports Secure Real-Time Transport Protocol (SRTP) to encrypt voice and video media traffic.
The NextPlane UC Exchange Voice and Video Collaboration Service supports a broad range of UC platforms, including Microsoft Office® 365, Lync 2013 and 2010, OCS 2007 R1 and R2; Cisco WebEx Messenger, Unified Communication Manager IM and Presence Service, and Jabber XCP; IBM Sametime; Unify OpenScape®; Broadsoft Cloud One®; GENBAND EXPERiUS; OpenFire and virtually any other UC platform.
Based in Sunnyvale, CA, NextPlane (www.nextplane.net) is the global leader in providing scalable B2B Collaboration and Federation Services for Unified Communications (UC). NextPlane UC Exchange is the world’s fastest-growing community of organizations that are transforming their real-time B2B collaboration through UC federation. Using UC Exchange, leading companies and organizations worldwide in financial services, energy, automotive, pharmaceutical, high-tech, mining, legal, media, manufacturing, construction and education are building real-time collaborative business communities.
UC Exchange has over 250 member organizations with 500,000 federated users across more than 1,000 unique corporate domains, processing upwards of 1 billion federated messages each month. The UC Exchange community is powered by a scalable any-to-any UC collaboration service. Whether it is presence, instant messaging, multi-user chat or voice and video calls, employees in member organizations can collaborate instantly with their colleagues in partner organizations regardless of underlying UC platforms.