InterCall Expands Collaboration Beyond the Enterprise through NextPlane’s UC Exchange Service
CHICAGO and Sunnyvale, CA, May 6, 2014 – InterCall®, a subsidiary of West Corporation and the world’s largest conferencing and collaboration services provider, and NextPlane, the leading provider of B2B Unified Communications (UC) Collaboration and Federation services, today announced an agreement under which InterCall will market and resell NextPlane’s UC Exchange service to complement their UC offerings. InterCall customers using UC platforms such as Microsoft and Cisco are now able to seamlessly connect, communicate and collaborate with over 250 federation-ready organizations and over 600 UC domains around the world.
Enterprises of all sizes are adopting UC solutions with the objectives of incremental productivity and faster decision-cycles for their users. At the same time, employees are demanding greater capabilities to collaborate beyond the boundaries of the enterprise.
“We are very pleased to have NextPlane join us as a strategic partner. The NextPlane UC Exchange service aligns with our collaboration philosophy. Our goal is to connect anyone anywhere in order to enhance productivity and improve performance,” said Rob Bellmar, Executive Vice President of Conferencing and Collaboration at InterCall.
InterCall brings a tremendous array of UC tools to their customers, including mobile and premise-based video conferencing, IM & presence, multi-party chat and voice integration. The Company’s expertise includes the design and deployment of sophisticated UC implementations, incorporating on-premise, hosted and hybrid solutions.
“InterCall has a solid reputation for delivering advanced Unified Communications solutions to their customers. In a globally connected world where B2B collaboration is a must, InterCall can now enable its customers to easily engage with their partners and to build collaborative communities around their business ecosystem,” remarked Farzin Shahidi, CEO of NextPlane.
InterCall, a subsidiary of West Corporation, is the largest conference and collaborations service provider in the world, and a leading provider of global cloud-based Unified Communications services. Founded in 1991, InterCall offers telephony, messaging, conferencing and collaboration tools for businesses of all sizes, from large global enterprises to small or regional companies. With a global footprint and broad service capabilities, InterCall’s flexible models for Hosted, Managed and On-Premise communication services help companies get the most out of their business processes.
InterCall’s strong U.S. presence, including four call centers and 26 sales offices, is bolstered by operations in Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit InterCall or www.intercalleurope.com.
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