Users of Microsoft, Cisco and other Unified Communications platforms, can now collaborate with partners using Google Hangouts
Sunnyvale, CA – January 21, 2014 – NextPlane, the leading provider of B2B UC Collaboration and Federation Services, announced that they now provide support for Google Hangouts. Organizations that want to extend their B2B collaboration to customers and partners that use Google Hangouts will be able to do so through NextPlane UC Exchange.
B2B UC Collaboration, also called UC Federation, enables end-users to engage their business associates across different partner organizations in real-time communication, using instant messaging and presence (IM&P), multi-party chat, voice, video calling and conferencing – as if they are on the same UC platform.
Google Hangouts is a unified messaging system that combines Google’s disparate communications services – replacing Google Talk, Google + Messenger, and the original Google + Hangouts video chat service. The product will be accessible via smartphones, tablets and the Web via Google Chrome. In launching this new system, Google has chosen to drop support for the XMPP protocol for federated communications, erecting a walled garden around their customers, making it impossible – until now – for customers and partners to collaborate with users of Google Hangouts.
“Google elected to drop support for XMPP in order to force users to move to their new version of Hangouts. The unintended consequence was they also deprived customers and partners on XMPP-based UC platforms of the ability to leverage the potential of B2B collaboration,” said Farzin Shahidi, president, NextPlane. “Our new feature for Google Hangouts re-establishes the opportunity for this collaboration.”
Using a unique proxy-based federation technology, NextPlane makes the collaboration between users on Google Hangouts domains, major UC platforms, such as Microsoft Lync, social networks, and public IM networks such as Skype a seamless exercise.
With the added support for Google Hangouts, the NextPlane UC Exchange makes collaboration seamless – regardless of device or location. By becoming part of the UC Exchange community, organizations using virtually any UC platform can now find, connect, and collaborate with their business partners that are using Google Hangouts. UC platforms supported include Microsoft Office 365, Lync 2013 and 2010, OCS 2007 R1 and R2, LCS 2005; IBM Sametime; Cisco WebEx Messenger, Unified Presence Server (CUPS) and Jabber XCP; Unify (formerly Siemens Enterprise Communications) OpenScape; and OpenFire.
Based in Sunnyvale, CA, NextPlane ( www.nextplane.net ) is the global leader in providing scalable B2B Collaboration and Federation Services for Unified Communications (UC). NextPlane UC Exchange is the world’s fastest-growing community of organizations that are transforming their real-time B2B collaboration through UC federation. Using UC Exchange, leading companies and organizations worldwide in financial services, energy, automotive, pharmaceutical, hi-tech, mining, legal, media, manufacturing, construction and education are building real-time collaborative business communities.
UC Exchange has more than 250 member organizations with 500,000 federated users across 600+ unique corporate domains, generating more than 1 billion federated messages per month. The UC Exchange community is powered by a scalable any-to-any UC collaboration service that includes UC federation, plus Skype, Yahoo, Google Hangouts, Facebook Messenger, and Social Media federation. Whether it is presence, instant messaging, multi-user chat, or voice and video calls, employees in member organizations can collaborate instantly with their colleagues in partner organizations or public IM networks regardless of their underlying UC platform.
The NextPlane UC Exchange Collaboration Service is also being used by the global financial institutions under the name Markit Collaboration Services (MCS). Members include Markit, Thomson Reuters, Bank of America Merrill Lynch, Barclays, Citi, Credit Suisse, Deutsche Bank, GFI Group, Goldman Sachs, JPMorgan Chase and Morgan Stanley.